FAQ
All of our metal signs are proudly made to order in Louisiana, USA. Once your order is placed, production begins on your custom piece.
Processing & Production
Production time is usually 1–3 business days. Each sign is crafted, finished, and inspected before shipment.
Shipping
After inspection, your order will be packaged, a tracking number will be provided, and your sign will be shipped.
Shipping Availability
We currently ship within the USA only. Delivery times may vary depending on your location and carrier transit times.
We carefully package every order, but if your item arrives damaged, please contact us at sales_pentaprintz@outlook.com as soon as possible with your order number, contact information, and clear photos of the damaged item and packaging.
Once we review the information, we’ll work quickly to provide a replacement or resolution.
Because each piece is custom-made just for you, we cannot accept returns or cancellations once production has started. If your order arrives damaged or incorrect, please contact us and we’ll make it right.